Customer relations

Long-lasting relationships, strong results

Long-lasting relationship builts a great foundation for great success.

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Since Seritronic's inception, there have been a lot of good collaborations. Some have even been around longer and some since the very beginning.

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One of the customers who has been with us since the very beginning is Nilfisk FOOD. The company specializes in innovative cleaning solutions for the food and beverage industry. They use a lot of foils and keyboards annually, and here an important collaboration has been important for the interaction between Nilfisk FOOD and Seritronic.

"We have been doing business with Seritronic ever since it was an option back in the year 2000. In addition to a good collaboration with the products, we have always had a very good relationship with each other, which has made our collaboration unique. Seritronic, now Mekoprint Seritronic, has always had a strength in their flexibility and understanding of us as a customer and how we have developed over the many years of working together."

  • Tim Dallgaard, Sourcing Manager at Nilfisk Food

And it is this great relationship and understanding of each other's needs that has created a good collaboration over the past 25 years. Nilfisk FOOD is still a customer of Mekoprint Seritronic today, where a customized frame order has made it easy for Nilfisk FOOD to order products according to their needs.

You can hear more about the collaboration between Mekoprint Seritronic and Nilfisk FOOD here.

Another collaboration that has been successful for more than 20 years is collaboration with Jette-Marie Geertsen Kragh. Jette-Marie had her first meeting with Mekoprint Seritronic in 2005.

DEIF is an international company specializing in control systems for various types of energy production. They are one of the world's leading suppliers of safe and reliable products and solutions for managing decentralised power generation, both on land and at sea.

"Trust and a willingness to develop in line with customer needs is something that makes Seritronic a good supplier for us. Especially the development has been important, we have always felt the will that they will make an extra effort for their customers to succeed. When you visit Seritronic, you can't help but notice the special spirit that prevails throughout the company. You can feel that they want to cooperate and do their best. You also notice the good conditions and well-being throughout the organization. That kind of thing tends to deliver something great."

  • Jette-Marie Geertsen Kragh, Vice President, Supply Chain Management

The relational work with customers was not only a strategic decision when Seritronic started. It has always been part of what the DNA company is built on, where customer relationships have been the most important.